Is AxiTrader Safe? (2020 Broker Review)

Before you sign for an account with any broker, first, you need to research. It’s very important to find a reliable and trusted broker that’s regulated and offers competitive fees, spreads, and complete experience in trading. AxiTrader stands out as a safe and reliable broker as you will learn from this review.

AxiTrader is considered a safe and trusted broker that’s regulated in different tiers by ASIC and FCA. Also, it’s a multi-award-winning broker with very innovative tools. Founded in Australia, AxiTrader holds the Australian Financial Services License number 318232

Besides the regulation, finding a broker that provides low spreads and fees is very important. We will cover these details and other details such as funding methods, withdrawal methods, forex currencies, account types, margin, and other details.

Is AxiTrader Safe?

Table of Contents

AxiTrader Review

Broker Background Check

AxiTrader offers its services to more than 40,000 traders in over 100 countries. Since the founding date in 2007, AxiTrader has grown into a global broker. AxiTrader’s great reputation has been decorated by different awards in different services.

  • In the United Kingdom, Axitrader is regulated by the Financial Conduct Authority (FCA). AxiTrader is regulated by the Australian Securities and Investments Commission (ASIC) in Australia. 
  • In the Middle East, AxiTrader is licensed by the Dubai Financial Services Authority (DFSA). AxiTrader is licensed to offer FX Contracts and Contracts for Difference Products (CFDs). 

As we mentioned, AxiTrader is regulated in Europe, Asia, and Australia. The client funds are held in segregated top-tier banks. Traders can trade over 60 forex pairs with competitive spreads and fees. The most popular trading platform, MetaTrader 4, is available for all clients. 

Traders can also access trading tools that can be integrated into MetaTrader 4. AxiTrader clients can choose two account types to trade. To deposit or withdraw funds, you can use different payment methods. AxiTrader does not have any deposit amount required, and you can start trading with a small deposit of $1. 

All traders can practice trading by opening a demo account for free. New beginners in trading, can increase trading knowledge by learning from the educational program. To trade forex pairs, you can choose the leverage from 1:100 to 1:500. Although, FCA accounts might have leverage limitations. 

AxiTrader Trading Conditions and Funding

Account Types

AxiTrader offers 2 account types that you can choose to trade. 

  • Standard account
  • Pro account

The table below shows the account types available from FOREX.com, Pepperstone, IC Markets, and FxPro compared with AxiTrader.

AxiTraderFOREX.comPepperstoneIC MarketsFxPro
2 Account Types3 Account Types2 Account Types3 Account Types3 Account Types
Standard
Pro
Standard
Commission
STP Pro
Razor
Standard
cTrader
Raw
Standard
MetaTrader 4
MetaTrader 5
cTrader

Account Types – Comparison with other brokers

AxiTrader offers the account types that differ from each other only with spreads and commission fees when you trade.

When you trade with the Standard account, you can trade all products with a maximum leverage up to 1:500. When it comes to commission, the fees will not apply so you can trade without commission. 

Commission fee will apply when you trade only with the Pro account type. You will be charged $3.5 per 1 standard lot or $7 per 2 standard lots. We will get in more detail about the commission and swap on the fees section.

Spreads on the Standard account start from 0.4 pips on major forex pairs. However, spreads can go higher even on the major forex pairs during the news events on the market. AxiTrader offers very low spreads when you trade with the Pro account. Spreads on major forex pairs start as low as 0.0 pips.

You can open positions with a minimum of 0.01 lot with both account types. As we mentioned earlier, AxiTrader does not require any minimum deposit amounts, and both account types allow you to deposit small amounts.

When you trade, you can use the MetaTrader 4 platform and trading tools on both account types. To fund your account, you can use multiple currencies such as USD, EUR, AUD, CAD, and other currencies on both account types. 

The Standard account is suited mostly for beginners as you can also trade without commission, but the commission will be included in the spreads.

Both account types allow you to use Expert Advisors so you can use them to set up EAs. In the section “Execution”, you can learn more about EAs speed execution and why execution speed is important.

Below, on the table, you can see in-depth all the features and limits for Standard and Pro accounts.

Standard accountPro account
Setup costFreeFree
SpreadsFrom 0.4 pipsFrom 0.0 pips
Commission FeeNone$3.5 per standard lot
Minimum Lot Size0.01 lots0.01 lots
Minimum deposit$0$0
Products140+ FX pairs, Metals CFDs140+ FX pairs, Metals CFDs
Pricing5 digit pricing5 digit pricing
Mobile tradingYesYes
MT4 NextGenYesYes
Margin/Leverageup to 1:500up to 1:500
Base account currenciesAUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, USDAUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, USD
Demo period30 days30 days
EA compatibilityYesYes
VPSFree**Free**
AutochartistFreeFree
Myfxbook AutotradeFreeFree
PsyQuationFreeFree
PsyQuation PremiumFreeFree

Source: AxiTrader

Leverage & Margin

To trade forex products, you can choose to trade with the standard level of 1:100. The standard leverage is suited mostly for new traders. When you trade, FCA accounts might have limited leverage due to regulation. To trade forex pairs with a higher margin on your account, you can upgrade to 1:500 leverage. 

The higher leverage will allow you to open positions with a higher lot size. You will also have a higher margin in your account when you trade with the 1:500 leverage. However, there are downsides when you trade with maximum leverage. 

The margin call will be executed when your margin reaches the 100% level. When your margin level reaches the 20% level, then the margin stop-out level will be executed and your trades will be closed. 

AxiTrader offers negative balance protection, however, the negative balance does not guarantee balance protection during different situations. You can reach a negative balance during the market gaps, system failures, or other conditions.

The leverage and margin compared with other popular brokers are different. In the table below, you can see the minimum leverage, maximum leverage, margin call, and stop-out level.

AxiTraderFOREX.comPepperstoneIC MarketsFxPro
Max
Leverage
1:5001:4001:5001:5001:500
Margin
Call
100%100%90%100%100%
Stop-Out
Margin
20%50%50%50%50%

Leverage & Margin – Comparison with other brokers

Currency Pairs Available

AxiTrader offers 66 forex pairs in total that you can trade. The list of forex pairs includes major pairs, cross pairs, and exotic pairs. 

Compared to other brokers such as FOREX.com, Pepperstone, IC Markets, and FxPro, AxiTrader has fewer forex pairs. On the table below, we have listed the total number of forex pairs available with each broker.

AxiTraderFOREX.comPepperstoneIC MarketsFxPro
6691596369

Currency Pairs – Comparison with other brokers

From the major pairs you can trade:

  • EUR/USD
  • USD/JPY
  • AUD/USD
  • GBP/JPY
  • USD/CHF
  • GBP/CHF and more

AxiTrader also offers cross pairs as:

  • GBP/AUD
  • GBP/NZD
  • EUR/NZD
  • EUR/AUD and more

You can trade also exotic pairs as:

  • USD/ZAR
  • USD/SEK
  • EUR/TRY
  • AUD/MXN and more

Spreads

AxiTrader offers low fees that can start as low as 0 pips. When you choose the Pro account type, spreads are lower compared to the Standard account type. Spreads on the Pro account are very low, but that starts from 0.0 pips. During the market gaps, news events, and other factors, the spreads can fluctuate.

When it comes to the Standard account type, spreads are more flowing. During the liquid times, spreads start from 0.4 pips on major forex pairs. Cross pairs and exotic pairs have higher spreads that can start from 10 and above.

In the table below, you can see the average spreads on major forex pairs. This table shows the average spreads based on the AxiTrader website spreads.

InstrumentStandard AccountPro Account
EURUSD1.20.1
GBPUSD1.20.3
AUDUSD1.10.2
GBPJPY1.40.5
USDJPY1.10.2
GBPAUD2.31
USDCAD1.20.3

The average spreads are higher, which varies from another account type. EUR/USD. USD/CAD and GBP/USD major pairs have average spreads of 1.2 pips. We calculated the spreads for the Standard account type.

If you trade with the Pro account, then, spreads will not have a significant difference than the starting spreads. EUR/USD has the lowest average spreads from 0.3 pips. Other pairs, AUD/USD, and USD/JPY have very low fees from 0.2 pips.

Below, on the table, we have compared AxiTraders’s average spreads for EUR/USD with other brokers.

AxiTraderFOREX.comPepperstoneIC MarketsFxPro
EUR/USDEUR/USDEUR/USDEUR/USDEUR/USD
0.1 Pips0.8 Pips0.3 Pips0.2 Pips0.3 Pips

Average Spreads – Comparison with other brokers

Fees

Commission fee does not apply to the Standard account types, so you can trade without commission. However, the commission is included on the spreads. The commission will be charged only when you trade with the Pro account type. A fee of $3.50 per standard lot will be charged or $7 per round turn

The table below can help you to get a grasp of the commission charged in other currencies. 

Account CurrencyCommission FeeAccount CurrencyCommission Fee
AUD$7.00JPY¥850
CAD$9.00NZD$11.00
CHF7.25PLNzł28.00
EUR€6.50SGD$10.00
GBP£4.50USD$7.00
HKD$55.00Other$7.00 equivalent

AxiTrader offers Swap-Free accounts for clients that are unable to trade with swap charges due to religious or cultural reasons. The inactivity fee does not apply to the AxiTrader broker.Commission Fee in other currencies

Compared to other brokers in terms of commission fees, AxiTrader has very competitive fees. Here, on the table, we have compared the commission fees with other brokers.

AxiTraderFOREX.comPepperstoneIC MarketsFxPro
$3.50$5.00$3.50$3.50£4.50

Commission Fee per Standard Lot – Comparison with other brokers

Execution

AxiTrader Execution

AxiTrader does not depend on ECN-style technologies (but it does offer ECN accounts). Since AxiTrader does not use ECN technologies, this allows them to offer a low latency that will reduce the chance of slippage and quick execution order. The lower latency also improves the system refresh speed on the MetaTrader 4 platform. 

Executing orders on a quick time and using forex robots is very important too. AxiTrader broker offers VPS servers that allow your robots to perform at quick execution speeds. Below, in the next sections, we will get into the main details about the VPS server and EAs too.

AxiTrader allows a minimum position order of 0.01 lots. The maximum lot size per position is allowed up to 100 lots. You can open a minimum and maximum order on both account types with the lot sizes we mentioned.

Funding and Withdrawal

AxiTrader provides various methods to fund your account. You can deposit and withdraw funds with zero fees with an amount less than $50,000.

The payments that are available to fund your account, include:

  • Debi/Credit Cards (Visa, Master, Maestro, JCB)
  • Neteller, Skrill & Moneybookers
  • Global Collect
  • BPAY, FasaPay, GiroPay, iDeal, POLi
  • China Union Pay
  • Bank Transfer
  • Broker to Broker Transfer

The deposit process with Debit/Credit Cards, POLi, GiroPay, and other methods will instantly proceed in your account. Payment methods with Neteller, Skrill, and Moneybookers can take a maximum of 15 minutes to be processed. 

Payment MethodCurrenciesFees*Time to AccountMinimum WithdrawalWithdrawal time
Credit/Debit CardAED, CAD, EUR, GBP, JPY, NZD, PLN, SGD, USDFree*InstantN/AN/A
POLiAUDFreeInstantN/AN/A
BpayAUDFree1-2 daysN/AN/A
Bank TransfersAUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, USDFree1-3 days501-3 days
FasaPayIDR, USDFreeInstant51-3 days
SofortEURFreeInstantN/AN/A
GiroPayEURFreeInstantN/AN/A
iDealEURFreeInstantN/AN/A
NetellerAUD, CAD, CHF, EUR, GBP, JPY, PLN, SGD, USDFree*Instant51-3 days
SkrillAED, CAD, CHF, EUR, GBP, INR, SGD, USD, ZARFreeInstant51-3 days
Chinese Internet BankingCNYFreeInstant51-3 days
Thailand Internet BankingTHBFreeInstant51-3 days
Vietnamese Internet BankingVNDFreeInstant51-3 days
Indonesian Internet BankingIDRFreeInstant51-3 days
Polish Internet BankingPLNFreeInstant51-3 days
Hong Kong Internet BankingHKDFreeInstant5N/A
Malaysian Internet BankingMYRFreeInstant51-3 days
Singapore Internet BankingSGDFreeInstantN/AN/A
Philippines Internet BankingPHPFreeInstant51-3 days
Global CollectFurther information in "find out more"Free3-5 daysN/AN/A

The Global Collect method that’s available only for Australian clients can take 3 to 5 business days. Bpay and China Union Pay methods can take 1 to 3 business days to be processed. If you use Bank Transfer for local payments, then, the payment will be processed on the same day or the next day. 

The deposit process with International Bank Wire Transfer can take 3-5 business and in some situations more than that. AxiTrader offers the method to transfer funds from other brokers. This process can be complicated as it can take more than 3-5 business days to be completed.

Fees will be imposed only when you exceed the deposit amount of $50,000 or more. Deposit methods with a debit card, credit, or other methods are subject to 3.00% fees. AxiTrader does not charge any fees when you exceed the $50,000 deposit amount with Bank Transfer.

When it comes to the withdrawal process, AxiTrader does not offer some of the deposit payment methods. The withdrawal with Debit/Credit Cards is not available and you can use the following payments to withdraw funds:

  • Neteller
  • Skrill/Moneybookers
  • Global Collect
  • BPAY
  • China Union Pay
  • Bank Transfer

The withdrawal process can take 3-5 business days with Global Collect, and Bank Transfer. Neteller, BPAY, and Skrill/Moneybookers can take more than 1 day to proceed.

Account Verification

AxiTrader requires verification for all clients during the live account application process. The verification process can take 1-2 to business days. 

To verify your identity, you need to submit the following documents:

  • Passport
  • ID Document
  • Driving License

The following documents are accepted to verify your address:

  • Bank statement
  • Utility bill (Gas, heating, electricity, internet tax invoice)

Education

The education center is available for all clients that want to expand trading knowledge. AxiTrader provides free education that includes tutorials, tips, videos, webinars, ebooks, and trading tools. 

Axitrader-Education

The education program can help you to gain a deep understanding of different trading topics. Trading tools and lessons are suited for advanced traders too with different trading tools available. Some of the trading tools are premium but can be accessed for free too.

In general, AxiTrader provides a lot when it comes to the education program. Besides the education methods that we mentioned, you can use their Trading Academy too. This course is provided by the London Stock Exchange and it’s available for all AxiTrader clients.

AxiTrader’s MetaTrader 4 Features and Trading Tools

MT4 NexGen

AxiTrader provides an improved MetaTrader 4 trading platform. The trading platform MT4 NexGen is considered a new generation platform because of innovative features and tools. The trading platform is suited mostly for professional traders. 

MT4-NexGen

New traders can also use the platform too as it’s similar to MetaTrader 4 default platform. Many features and tools are available that can be used in your trading analysis process. 

The alarm manager alerts you with margin calls, market movements, and more. You can use a trade journal to keep track of your trade activity. 

MT4 NexGen supports the following tools and features:

  • Sentiment Indicator 
  • Correlation Trader 
  • Alarm manager
  • Economic Calendar
  • New Terminal Window 
  • Automated Trade Journal

AutoChartist

The Autochartist is useful when you use it to analyze the chart markets. With the Autochartist, you can get notifications of market chart patterns, key levels, trend lines, and more. To review your past performance results, you can use the performance of the statistics to see your closed trades in different periods.

AxiTrader AutoChartist

The volatility analysis can help you to get information when the markets are volatile. Reports can be sent to your email, with the market snapshot that sends an email to you with an outlook of the markets. Autochartist is available for the MetaTrader NextGen trading platform and can be set up in a couple of minutes.

PsyQuation

PsyQuation is an analytics platform that uses artificial intelligence data. The analytics platform can help you to identify strengths and weaknesses in the market. This can help to assess a potential short or long position in the market. Also, PsyQuation analyzes your trading history by alerting you to potential mistakes that you can commit to the market. 

AxiTrader Psyquation

The platform can also be used to follow other traders by visiting their trading history, profile, and more. You will be alerted when the AI platform analyzes when you enter a potentially risky trade. Success in trading can help you in trading by becoming professional trading. PsyQuation is available for free on demo and live trading accounts.

MT4 VPS Hosting

MetaTrader 4 VPS Hosting allows you to use your Expert Advisors (EAs) running 24/7. The VPS can be efficient if you experience downtime, internet connections, and other factors that can stop the EAs to operate. When you use Virtual Private Server (VPS), you don’t have to worry about internet downtime and other issues. 

Forex VPS

The VPS besides 24/7 operating time, it uses a quick speed to execute your orders. The VPS subscription costs $10 per month and can be paid through the MQL5 account. Clients that trade more than 20 lots in a period of 1-month, are eligible to use the VPS for free. You can register for the VPS by accessing the “Navigator” panel in MetaTrader 4 trading platform.

Signal Providers

AxiTrader allows you to copy trading signals by integrating tools into your MetaTrader 4 platform. You can copy trading strategies by thousands of traders and place trades automatically. 

The execution process is very simple and you can copy signals even when you’re away from your MetaTrader 4 platform. The trader’s list contains professional traders and you will be able to follow traders too. Stop loss and take profit can be set different from the trader that you’re copying trading signals.

Customer Service

Does AxiTrader have a good reputation?

AxiTrader provides an excellent service when it comes to customer support. AxiTrader’s client service is rated by hundreds of users with an overall rating score of 4.6 stars on Trustpilot. 

The great client support service has been rewarded by the Investments Trends in 2014. Three years later, in 2017, Investments Trends rated AxiTrader with the highest overall client satisfaction for its client service.

Axitrader-award-timeline-2018

AxiTrader has won many awards globally for its excellent services. The broker was rated for its service on customer service, financial institution of the year, best spreads, most reliable forex broker, and many more awards.

Some of the main awards won include:

  • Best Spreads CIOT Expo
  • #1 for Customer Service
  • Best Forex Broker Asia
  • Most recommended Forex provider in Australia
  • Highest Overall Client Satisfaction
  • Most Trusted Forex Broker, UK Forex Awards

What Customer Service Channels do they have?

The client support team is available from Monday to Friday. You can contact the support team via email, live chat, and phone. Besides the Sydney office, AxiTrader operates in London, Dubai, and Chisinau.

Each client on AxiTrader can use the opportunity to contact a dedicated account manager too. The account manager can assist you with trading, market analysis, training, and more. AxiTrader provides support in 14 languages.

Besides the client support methods, you can visit the Frequently Asked Questions (FAQ), this can help you to get more information about your questions.

How to Open a Demo Account with AxiTrader

You can open a free demo account to practice trading with real-time data. A demo account can help you to improve your trading skills. The guide below will explain how to open a demo account and set up the MetaTrader 4 platform.

  • First, click here to be redirected to the account demo registration page.
  • Complete the registration form fields.

AxiTrader Demo Registration Form

In the account registration page, a signup form will be shown. You need to complete your basic information details with your name, last name, phone number, and email address.

The country is required, so you need to choose your country and you have to agree with the “Privacy Policy“. The other field, daily market analysis is not required, but it can help you to get an analysis of the markets.

  • Once you complete the required fields, click on the “Start your FREE demo” button.
  • Check your email.

In your email messages, you will receive the demo account details. The email contains details of your demo account number, password, leverage, balance, and a link to download MetaTrader 4.

AxiTrader account details email

How to install MetaTrader 4 on Windows

Before we proceed with the guide on how to install MetaTrader on Windows, first, you need to download MetaTrader 4 from the email link. 

After you open the downloaded file, proceed with the setup process. Then, after the MT4 installation process is completed, open the MetaTrader from the desktop. When you open the MetaTrader program, a similar setup will show up on your screen too.

MT4 Select a Server

You will need to choose the server that you received in your email. Choose your server and click on the “Next” button.  After that, complete the login process by writing your account number and password details. Then, click on the “Finish” button.

MT4 Login Windows

After that, the setup process is finished and you can trade with your demo account. You can also create a new demo or real account from the MT4 platform from the fields shown on the screen below your login details. All demo accounts after 30 days will be archived. But you can prevent that by contacting the support team, so the demo account will not be archived.

How to install MetaTrader 4 on Mac

The installation process on Mac devices is a bit more difficult.  Before you proceed with the download process, go to “System Preferences“, then choose the “Security & Privacy” option. 

macOS privacy and security settings

Click on the lock icon at the bottom to allow your admin access. On the field “Allow all apps downloaded from“, tick the option “Anywhere“.

macOS privacy and security settings details

Then, download the MetaTrader 4 file from this link.

Once the download is completed, open the downloaded file by double-clicking on it. Then, you need to drag the file “AxiTrader MT4 OSX” into the “Applications” folder.

axitrader installation file in mac

Click on the “Launchpad” icon once the installation has completed. 

mac launchpad

At the bottom, double-click on the AxiTrader application.

axitrader in mac desktop

In the last step, complete the login process with your account number and password. Then, click on the “Login” button, and the installation setup has been completed.

axitrader launched in mac

How to Open a Live Account with AxiTrader

To open a live account with AxiTrader broker, visit this link.

A registration form similar to the demo account registration will show. This time, other details such as application type and middle name are shown too. 

You can leave the middle name blank if you don’t have any middle name. In the “Application Type,” you need to choose your status as an individual trader or organization. 

AxiTrader Live Application Form

Once you complete all details, click on the “Submit” button.

You need to set a password for your account with at least 8 characters, 1 number, and 1 letter. Then, click on the “Set password & continue” button”.

AxiTrader Live Password

You can choose to trade with the “Standard” and “Pro” account types. Choose your preferred account type and click on the “Next” button.

AxiTrader Live Application Account Type

To choose your preferred currency as USD, EUR, GBP or other currencies click on the currencies field. 

The leverage for an account can be chosen on the leverage field. Once you choose the preferred leverage, click on the “Next” button.

AxiTrader Live Account Appliacation Leverage

In the next step, you need to provide your details such as the date of birth, country of birth, and country of residence. 

Live Account Details

Also,  you need to verify your identity. You can upload a Passport, ID Document, and a Driving License.  As proof of address document, you can use a utility bill or bank statement. You need to upload both documents and continue to the next step

AxiTrader proof of identity

Confirm your employment field, by choosing your status as employed, retired, or a student.  In the other field below, you need to choose your business category if you’re employed.

AxiTrader Employment Status

AxiTrader requires you to choose your knowledge level. If you’re a beginner, intermediate or advanced, trader, then you need to choose your knowledge level.

AxiTrader Trading Knowledge Level

Before you finish the live account registration, you can review important documents. These documents can help you to get more information about client rights, product fees, privacy policy, and other details.

AxiTrader Live Application

To complete the live account application, click the “All done – Submit” button.

The last step before you start trading is the approval process.  The verification process can take more than 24 hours and once you get approved, you can deposit funds and start trading. 

AxiTrader Live Account Approval

You will also receive a confirmation of your application via email. 

AxiTrader Email Confirmation Live Account

Conclusion

AxiTrader is regulated by different authorities to offer Forex and CFD products. Traders can trade a variety of forex pairs with competitive spreads and fees. There’s no minimum deposit, so the traders can start trading with a small amount less than $10. 

Compared with other brokers, AxiTrader offers fewer forex pairs to trade. When it comes to trading platforms, besides the MetaTrader 4 platform, clients can access different trading tools. These tools can be helpful in trading, and beginners in trading can access educational resources to gain trading knowledge.

AxiTrader’s client support is rated positively with a good score by hundreds of traders. Many awards have been won by AxiTrader in services such as trading products, customer service, spreads, and other services.

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